Frequently Asked Questions

Have questions?  We've got answers.

We've complied a list of the most commonly asked questions and their corresponding answers. If there is something you were wondering that isn't answered here or on our website, don't hesitate to contact us and we'll be happy to answer!

Do you have a wait list?

We are pleased to say, we do not have a wait list, however sometimes your preferred therapy time slot may not yet be available.  We do our best to minimize a wait for service by offering 1-2 sessions per week while we put your team in place and arrange your ideal schedule.

What if my child does not have an ASD diagnosis?

We provide services to children and adults with all disabilities.  Although we specialize in autism, we have experience providing service to individuals with a range of disabilities.  

Do you offer centre-based services?

Yes, we offer one-to-one centre-based services when the home environment is not available.  We also provide group services to our current clients when we have children with similar needs and abilities.

Do you offer group services?

Yes, we are in the process of developing social groups, self-regulation groups, academic learning groups, and communication groups.  If you are interested please email us.  Watch our website, Facebook page and Google listing for updates!

Is there a difference between ABA & IBI Therapy?

ABA is the science of behaviour change grounded in years of research.  IBI refers to the level of intensity of therapy, between 25 to 40 hours per week.  

How many team members will be part of my child's therapy?

Your child's team will consist of 1-4 Instructor Therapists, depending on the number of therapy hours your child is receiving each week. Instructor Therapists implement the IBI programs.  The team also includes a Senior Therapist who assists with staff training, program development and adherence.  The Clinical Supervisor oversees the program, assists with program development and adherence, and collaborates with families and community partners.

How will you work on social goals if you're providing therapy in my home?

Social skills are key goals in an ABA program.  We encourage outings to places we will find other children, such as day camps, parks, libraries, early years centres, and extra-curricular activities.  We will attend outings with your child to help develop social goals.  

Is home-based therapy possible if I work full-time?

Absolutely! we will provide services in the home when parents are not at home after considering all risks and benefits.  We will not drive your child in our vehicle, however we will pick up or drop off at school or day care if it is within walking distance to your home.  We want to simplify the therapy process and work with you to fit it into your busy life.

Can my child still receive services if they are in school?

Of course.  Many of our clients attend school and participate in therapy sessions.  We will assess the benefits of all environments and offer recommendations on the most effective therapy/school balance.  

How do I access government funding to help with cost?

You will need to self-refer to the Ontario Autism Program, or have another professional refer on your behalf.  You will be placed on a wait list for funding.  Please refer to the Ministry of Child and Youth Services website for more information on the referral process.

Are your services covered under health benefits?

Yes, health benefits may cover fees for clients who are paying for services privately.  We work with a consulting psychologist and services may be covered if your health benefits cover psychological services.

How many hours per week are needed?

The needs of your child change over time.  All clinical recommendations are based on assessment and data.  A higher number of hours is typically recommended for children who have never received ABA services.  If your child has previously received ABA services, a less intensive approach is likely needed so fewer hours per week may be recommended.  

Have a question that isn't answered here?

We're always happy to answer any question you have about how this process works.

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